Business
Hotelier Maldives hosts Maldives first Wellness Summit
Local hospitality publication Hotelier Maldives has hosted the first ever Wellness Summit in the Maldives.
The summit, held at Kurumba Maldives on Wednesday, brought together leaders in the spa and wellness industry, both in the country and from around the region, and featured discussions and debate on opportunities as well as key challenges faced by both wellness and hospitality industries alike.
The first keynote address was delivered by Jesper Hougaard, Founder and Managing Director of Serena Spa.
“We have an opportunity to add value to what we’re offering in spas,” Hougaard said.
“The global wellness industry is valued at 3.7 trillion dollars. It’s big money and we need to discover how we can tap into that and get a slice of the pie.”
The summit’s first panel, which was moderated by Hougaard, was on how wellness can enhance revenue for resorts. Panellists were Herchell Cabrera, Associate Spa Director at One&Only Reethi Rah, Ana Marques, Spa Director at Niyama Private Islands Maldives, and Bradley Calder, General Manager at Hurawalhi Island Resort.
Hougaard went over different sorts of spa experiences, highlighting ones that are not available in the Maldives. Marques touched on the importance of adapting to guests’ needs, saying the main motivation for coming to the Maldives was relaxation and activities.
“We’ve to cater to all these markets. It has to be done in a professional and genuine way, and it begins with educating your staff,” Marques said.
Herchell added: “We focus on educating staff who aren’t only from the spa. If members of our team experiences and appreciates wellness and taking care of themselves, then they’re in a better position to inform guests on such matters.”
The second keynote speech was delivered by Anni Hood, the Managing Partner at WELL Intelligence and Managing Director at WELL Business Solutions.
“Today, in 2017, as we move on to 2020, the interconnectivity, the interdependence of everything that’s happening in the world will have an effect on your business,” she said.
She admitted that technology plays a great role in the business, to do without technology is to be left out.
“The currency of wellness is a connection; how we connect to ourselves, to other people, to nature,” she added.
She also stressed the importance of authenticity, predicting that inauthentic fads, contained within bubbles, are likely to burst.
Her speech was followed by a networking lunch.
Following that, the second panel discussion focused on wellness trends. Panellists included Anni Hood, Trent Munday, Senior Vice President of the International Steiner Spa Consulting/Mandara Spa, Hussain Zinan, CEO at Total Fitness Group. The panel was moderated by Renate Hermes, Group Spa Director at Duniye Spa.
Hermes made observations on the human condition and how it affects the people who seek wellness.
“People want to be touched and connected at a deeper level. They want to feel significant. And this provides a lot of opportunity for us as service providers,” she said.
Munday questioned the current conception of the spa: “A consumer 20 years ago didn’t know what a spa was, but now consumers can have a spa treatment wherever they want; at home, at work. I think the whole concept of the spa has to be re-evaluated. Wellness is all around us; it’s in the restaurant, in the bed. If that’s how it is, why do we need a spa?”
Zinan stressed the importance of integrating various elements that contribute to mental, physical and spiritual well-being into wellness.
“We have to have a broader focus, and integrate the pillar of rejuvenation with the pillar of activity,” he said.
Once the panel concluded, Hougaard taught the audience a simple meditation technique.
Next was a case study on sustainability by two Soneva Fushi personnel, Gordon Jackson, Waste to Wealth Manager, and Ahmed Moomin, Community Engagement Manager.
Gordon explained how pruned branches were turned into sawdust for growing mushrooms, composting food waste that goes to organic gardens and reusing Styrofoam with glass to build lightweight bricks to support new structures.
Moomin went over Soneva’s community engagement projects, including holding learn to swim programmes and water sports festivals, beach clean-ups, and the exchange of knowledge between the resort and local communities.
“We learn from each other as equals,” he said.
Their presentation was followed by an introduction to sleep therapy by Shosil Mahato, the Spa Manager at Velaa Private Island.
“Sleep therapy will enhance your productivity, as productivity depends on a clear mind,” he said, after several minutes of lulling attendees to tranquillity.
On behalf of the organisers, Mohamed Mamduh, Managing Director of Perspective Pvt Ltd (the publisher of Hotelier Maldives), extended his thanks to participants and sponsors, noting that the event had been a success as a number of issues around wellness was covered and would be fuel for further discourse on the subject.
Hotelier Maldives’ Wellness Summit 2017 was supported by Warisan Hospitality and COSMERC as Gold Sponsors. The Silver Sponsor of the event was Scubaspa and Morteza Capital joined the event as Knowledge Partner.
Business
Pulse Hotels’ Malik Mohamed to deliver presentation at Hotelier Maldives GM Forum 2024
Malik Mohamed, Director of Business Intelligence at Pulse Hotels & Resorts, is set to deliver a presentation at the upcoming Hotelier Maldives GM Forum 2024. The GM Forum, the largest gathering of hospitality professionals in Maldives, will take place on September 19 at CROSSROADS Maldives.
Malik’s presentation, titled “Business Intelligence and Revenue Optimisation,” will address key strategies and insights related to maximising revenue through effective business intelligence practices. His session is expected to provide valuable information for hotel managers and industry professionals attending the forum.
Ali Naafiz, Editor of Hotelier Maldives, commented on the inclusion of Mohamed’s presentation in the forum, stating, “The GM Forum continues to bring together experts who can share practical and relevant knowledge. Malik Mohamed’s presentation will offer attendees a chance to gain a deeper understanding of how business intelligence can drive revenue growth.”
This year’s GM Forum, now in its eighth edition, will focus on ‘The Evolving Luxury Landscape’ in the Maldives. Industry leaders will discuss the future of luxury travel, including the new luxury traveller’s psyche, digital marketing, and sustainable practices. Topics will cover private islands, underwater experiences, and the opportunities and challenges faced by hoteliers in the country. The forum will feature diverse panels and interactive sessions, emphasising personalised guest experiences and local cultural integration. It aims to foster active participation and share innovative case studies from the luxury travel industry.
Sponsors and partners of GM Forum 2024 include:
- Ooredoo Maldives: Digital Partner (Title Sponsor)
- Bestbuy Maldives (BBM): Silver Sponsor
- Dhivehi Insurance: Silver Sponsor
- Fuel Supplies Maldives: Silver Sponsor
- Manta Air: Aviation Partner
- Male’ Aerated Water Company: Beverage Partner
- Atmosphere Wellness: Wellness Partner
- Souvenir Marine: Transport Partner
- Printlab: Printing Partner
- CROSSROADS Maldives: Venue Partner
- Lights Out: Coverage Partner
- Associate Sponsors: Alia Investments, Villa Hakatha, GAGE, Wyntronix, Uniforms Unlimited and Spa Ceylon Maldives
With Mailk Mohamed joining the lineup of speakers and presenters, the Hotelier Maldives GM Forum 2024 will offer attendees insights into the latest developments in digital payment technologies and their applications in the Maldivian hospitality sector.
John Bevan, CEO of dnata Travel Group, will serve as the keynote speaker at the Hotelier Maldives GM Forum 2024. The event will also feature Etienne Ng, Regional Director for Southeast Asia at Weixin Pay (WeChat Pay), as a featured speaker. Both leaders are expected to share valuable insights relevant to the Maldivian hospitality industry during the forum.
Business
Etienne Ng, Regional Director for Southeast Asia at Weixin Pay (WeChat Pay), to speak at Hotelier Maldives GM Forum 2024
Hotelier Maldives has announced that Etienne Ng, Regional Director for Southeast Asia at Weixin Pay (WeChat Pay), will be a featured speaker at the Hotelier Maldives GM Forum 2024. The GM Forum, the largest gathering of hospitality professionals in Maldives, will take place on September 19 at CROSSROADS Maldives.
Etienne Ng leads Weixin Pay’s operations across Southeast Asia, where the platform has seen substantial growth. His session at the forum will primarily focus on Chinese travel trends and their spending behaviour. He will also highlight the role of digital payments in enhancing guest experiences and operational efficiency within the hospitality industry.
Ali Naafiz, Editor of Hotelier Maldives, commented on the announcement: “Etienne Ng’s participation at the Hotelier Maldives GM Forum 2024 will offer attendees valuable insights into the growing impact of digital payments in the tourism and hospitality sectors. His experience in managing Weixin Pay’s expansion in Southeast Asia makes him a key voice in discussions about the future of payment solutions in the industry.”
This year’s GM Forum, now in its eighth edition, will focus on ‘The Evolving Luxury Landscape’ in the Maldives. Industry leaders will discuss the future of luxury travel, including the new luxury traveller’s psyche, digital marketing, and sustainable practices. Topics will cover private islands, underwater experiences, and the opportunities and challenges faced by hoteliers in the country. The forum will feature diverse panels and interactive sessions, emphasising personalised guest experiences and local cultural integration. It aims to foster active participation and share innovative case studies from the luxury travel industry.
Sponsors and partners of GM Forum 2024 include:
- Ooredoo Maldives: Digital Partner (Title Sponsor)
- Bestbuy Maldives (BBM): Silver Sponsor
- Dhivehi Insurance: Silver Sponsor
- Fuel Supplies Maldives: Silver Sponsor
- Manta Air: Aviation Partner
- Male’ Aerated Water Company: Beverage Partner
- Atmosphere Wellness: Wellness Partner
- Souvenir Marine: Transport Partner
- Printlab: Printing Partner
- CROSSROADS Maldives: Venue Partner
- Lights Out: Coverage Partner
- Associate Sponsors: Alia Investments, Villa Hakatha, GAGE, Wyntronix, Uniforms Unlimited and Spa Ceylon Maldives
With Etienne Ng joining the lineup of speakers, the Hotelier Maldives GM Forum 2024 will offer attendees insights into the latest developments in digital payment technologies and their applications in the Maldivian hospitality sector.
John Bevan, CEO of dnata Travel Group, will be the keynote speaker at the event. Hotelier Maldives will soon announce additional speakers, presenters, and panel discussions, further shaping the forum’s agenda.
Business
John Bevan, CEO of dnata Travel Group, announced as Keynote Speaker for Hotelier Maldives GM Forum 2024
The Hotelier Maldives GM Forum 2024 is set to welcome John Bevan, CEO of dnata Travel Group, as the keynote speaker. The GM Forum, the largest gathering of hospitality professionals in Maldives, will take place on September 19 at CROSSROADS Maldives.
John oversees 30 travel brands in various sectors across 20+ countries. He joined dnata in November 2017 as CEO B2B Europe after serving as COO of Spafinder Wellness in Miami. In May 2018, his role at dnata expanded to include all B2B and B2C trading brands within the UK.
John, who has held several non-executive director posts in travel, as well as served on the board of both the UK’s Institute of Travel & Tourism and Association of British Travel Agents, will share his insights on the evolving landscape of global travel and its implications for the Maldives’ hospitality sector. His keynote address is highly anticipated, given his leadership role at dnata Travel Group, a global powerhouse in travel services.
“We are thrilled to have John Bevan as our keynote speaker this year. His vast experience and forward-thinking approach will provide invaluable perspectives to our attendees. The GM Forum is a platform for knowledge exchange and innovation, and having a leader of John’s caliber underscores our commitment to excellence,” Ali Naafiz, Editor of Hotelier Maldives, said.
This year’s GM Forum, now in its eighth edition, will focus on ‘The Evolving Luxury Landscape’ in the Maldives. Industry leaders will discuss the future of luxury travel, including the new luxury traveller’s psyche, digital marketing, and sustainable practices. Topics will cover private islands, underwater experiences, and the opportunities and challenges faced by hoteliers in the country. The forum will feature diverse panels and interactive sessions, emphasising personalised guest experiences and local cultural integration. It aims to foster active participation and share innovative case studies from the luxury travel industry.
Sponsors and partners of GM Forum 2024 include:
- Ooredoo Maldives: Digital Partner (Title Sponsor)
- Bestbuy Maldives (BBM): Silver Sponsor
- Dhivehi Insurance: Silver Sponsor
- Fuel Supplies Maldives: Silver Sponsor
- Manta Air: Aviation Partner
- Male’ Aerated Water Company: Beverage Partner
- Atmosphere Wellness: Wellness Partner
- Souvenir Marine: Transport Partner
- Printlab: Printing Partner
- CROSSROADS Maldives: Venue Partner
- Lights Out: Coverage Partner
- Associate Sponsors: Alia Investments, Villa Hakatha, GAGE, Wyntronix, Uniforms Unlimited and Spa Ceylon Maldives
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