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Women in Hospitality: Jaya’s journey to becoming Assistant Front Office Manager at Le Meridien Maldives
Meet Jaya Paliwal, a driven and passionate Assistant Front Office Manager at Le Meridien Maldives. Originally from a small village in India, Jaya grew up in a joint family where she learned the importance of respect and hard work from her elders. After studying Arts and completing a hospitality course in Bhopal, India, Jaya was introduced to the world of hospitality, which would later become her career.
Jaya’s passion for the industry grew as she witnessed her seniors going above and beyond to exceed guest expectations. She became humbler and more extroverted and decided to pursue a leadership role in hospitality. Starting as a front office associate with a luxury brand, Jaya has worked her way up to her current position, an achievement she is proud of.
When asked about her biggest professional accomplishment, Jaya shared, “Since I joined hospitality, I got many opportunities to grow, and now I am working as an assistant front office manager, which is an achievement for me. I have also learned how to be patient and be kind to everyone. I have gone through many difficult situations; however, it did not affect my focus towards my goal.”
Jaya is known for her friendly and efficient work ethic. She believes in getting the job done within the time frame, but also maintaining a positive attitude and relationship with her colleagues.
For young women just starting their careers in hospitality, Jaya advises, “Do not lose focus even if you get the hardest time in your career. You are strong and if you believe in yourself, you can achieve miles.”
When she’s not working, Jaya enjoys reading books and cooking. She is also proud to be part of Le Meridien Maldives, where gender equality is valued and where she has never felt less than anyone else. “I am given equal opportunities at Le Meridien Maldives. They do arrange activities for everyone. In fact, the fun fact is we have more ladies in front office than gentlemen, and we are doing all the work whether it is to drive a buggy or to pick up the guest luggage,” she shares.
Jaya’s journey in the hospitality industry is a testament to hard work and determination. She is a role model for young women who are just starting their careers, and her story inspires us all to stay focused and believe in ourselves.
Alila Kothaifaru Maldives will mark the festive season with a programme that combines charitable initiatives with its sustainability commitments. Guests will be invited to donate, run, paddle and plant in support of local community and environmental projects, alongside dining experiences that highlight Maldivian produce.
Under its World of Care commitments, the resort has adopted initiatives to improve the school experience for children at R. Maduvvari School on the neighbouring island and to protect the surrounding marine ecosystem. Participation in the season’s activities will contribute directly to these programmes.
From 25 December 2025 to 7 January 2026, guests may purchase wrapped gifts from a Christmas Charity Surprise Tree, with all proceeds directed to the resort’s charitable causes.
On 27 December 2025, Euro Divers will lead a coral-planting session within the house reef. The activity forms part of an ongoing conservation effort to strengthen reef resilience by increasing coral diversity through the careful planting of hardy coral fragments.
Seasalt restaurant will host a “Boat to Table” beachfront barbecue on 28 December 2025 and 4 January 2026. The buffet will feature seafood such as giant tuna sashimi, ceviche and grilled fish prepared from the day’s catch supplied by local fishermen, reflecting the resort’s focus on local sourcing and support for the Raa Atoll community.
A Charity Kayak Race will take place on 30 December 2025 and 5 January 2026. Entry will be by voluntary donation, with funds supporting enhancements at the R. Maduvvari pre-school.
On 2 January 2026, the programme will conclude with a Charity Island Fun Run around the island. Branded t-shirts will be available for purchase, with proceeds benefiting the resort’s community initiatives.
Mercure Maldives Kooddoo Resort has received three titles at the 2025 World Luxury Awards, named Luxury Adults Only Resort, Luxury Island Resort, and Luxury Cultural Resort in the Indian Ocean.
The awards highlight the brand’s focus on locally rooted hospitality, with stays shaped by place, service and community. The resort presents Maldivian culture through curated experiences, pairing contemporary comforts with island traditions.
Positioned as an adults-only retreat, Mercure Maldives Kooddoo integrates culinary influences and cultural programming to offer guests a stay informed by the rhythm of local life and delivered with consistent service standards.
“These awards are a true reflection of our team’s passion for creating experiences that feel both local and memorable. Every detail, from the design to the service, is guided by the authenticity that defines Mercure. We are grateful to our guests for being part of this journey,” said Riaan Drever, Cluster General Manager.
The World Luxury Awards recognise excellence in global hospitality, honouring properties that consistently deliver strong guest experiences and celebrate diversity across the travel sector.
Pullman Maldives Maamutaa has received three honours at the 2025 World Luxury Awards, securing titles for Best Luxury All-Inclusive Hotel, Best Luxury Wellness Hotel, and Best Luxury Family Hotel in the Indian Ocean.
The awards underscore the resort’s approach to experience-led hospitality, combining design, wellbeing and guest engagement. The recognition also reflects Pullman’s commitment to innovation, inclusivity and sustainability, which sit at the centre of the brand’s strategy.
Since opening, Pullman Maldives Maamutaa has developed an all-inclusive offering that brings together adventure, wellness and a close connection to the natural environment. Its portfolio includes an underwater villa, wellness concepts and family-oriented experiences.
“We are honoured to receive this recognition at the 2025 World Luxury Awards. These awards celebrate the heart of what we do—creating inspiring moments for every guest, whether they come to reconnect, recharge, or simply play. This achievement belongs to our incredible team, whose passion and dedication make Pullman Maldives Maamutaa what it is today,” said Riaan Drever, Cluster General Manager.
The World Luxury Awards recognise excellence in global hospitality, highlighting hotels that consistently deliver strong guest experiences and demonstrate innovation in service and design.
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