Grand Park Kodhipparu Maldives trains hosts to take ‘Loving Hospitality’ concept to next level
Grand Park Kodhipparu Maldives has hosted an extensive learning programme for its Lifestyle Host team.
As part of the programme, which was conducted in association with renowned South African butler training academy Heilbron Hospitality, the Lifestyle Hosts of Grand Park Kodhipparu embarked on a ten-day journey of intensive training from June 10-21.
The programme covered technical skills, soft skills and mindfulness, as well as all essential components required to bring service excellence to the next level. This holistic programme allowed the team to develop an eye for detail, reawaken their senses, use the right emotional intelligence, and most importantly get charged with fresh energy, passion and commitment to go the extra mile and deliver the best service standards.
“The Lifestyle Host training is another step forward to our brand strategy in delivering our Loving Hospitality, where our guests can truly enjoy a personalised service from engaged and talented Lifestyle Hosts to deliver an enhancement of guest relation service with a butler spirit. Thank you to the team for the enthusiasm and interest shown. I am certain with this level of commitment we shall reach greater heights,” Raffaele Solferino, General Manager at Grand Park Kodhipparu, was quoted in a statement, as saying.
Located in North Male Atoll and a 15-minute speedboat ride away from the main Velana International Airport, Grand Park Kodhipparu features a collection of 120 villas, including idyllic beachfront pool villas, breathtaking overwater villas and palatial two-bedroom villas. Sixty-five of the 120 villas come with their own private pools and the five two-bedroom suites feature extensive private terraces.
Designed by world-renowned hospitality design firm Hirsch Bedner Associates, the resort showcases sophisticated architecture, state-of-the-art interior, high ceiling of palm fringed roof, and contemporary exterior with Maldives’ traditional influence of wood and rattan, inventive rustic appeal and inviting peaceful atmosphere. Neutral tones, natural fundamentals and spacious social settings balance the unrivalled beauty of the cobalt sea and tranquility.
Grand Park Kodhipparu offers three restaurants and a pool bar, including the overwater Edge restaurant, which offers a wide selection of international culinary creations, Breeze poolside restaurant and bar, which serves lunch and light bites throughout the day followed by inventive cocktails and fine wines in the night, and the Firedoor speciality restaurant, which offers grilled meats and fish coupled with the finest wines.
Recreational facilities at the resort include an outdoor swimming pool, gymnasium, sunrise yoga deck, wellness centre with spa and salon treatments, water sports and dive centre, children’s activity centre, and specialty shops.