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Waldorf Astoria Maldives Ithaafushi bestowed prestigious Les Clefs d’Or in recognition of service excellence and elegance

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First individuals in the Maldives and first concierge team in South Asia to receive
The Golden Keys

Five members of the personal concierge team at Waldorf Astoria Maldives have been awarded the prestigious Les Clefs d’Or, becoming the first Hilton team in South Asia to receive the honor.

“I’m incredibly proud of the team and our united commitment to welcoming our guests to experience unforgettable moments that are unique to this beautiful corner of the Indian Ocean,” explains Etienne Dalançon, General Manager, Waldorf Astoria Maldives Ithaafushi. “Each award we have won in the past three years has brought new impetus to our mission to deliver exceptional and intuitive service. The Les Clefs d’Or is truly a special honor, and I am confident our future guests will discover how the award has helped our signature brand of Waldorf Astoria hospitality evolve and mature.”

The Waldorf Astoria Maldives Ithaafushi concierge team delivers their award-winning service with the remarkable natural beauty of the Maldives as the backdrop. The resort is an unforgettable island escape nestled among white sands and caressed by crystal azure waters, with a wealth of experiences to discover. It features 119 reef, beach and overwater villas spanning across three interconnected islands, including an independent private island with dedicated staff and luxury amenities. Guests can experience culinary excellence through 11 distinctive dining venues, a world-class lifestyle spa sanctuary and fitness center, a children’s club, a watersports and diving center, and diversified activities for all generations. The exclusive tropical enclave captures the essence of timeless luxury, allowing guests to create memories that last a lifetime.

Les Clefs d’Or, known as the Golden Keys, is an international association of the world’s finest hotel concierges. Founded in Paris in 1929, the association embodies a tradition of excellence, service, and integrity that has thrived for nearly a century. The Golden Keys emblem is worn proudly and symbolizes unparalleled service and expertise. For a concierge to wear Les Clefs d’Or, they must demonstrate exceptional dedication, knowledge, and the ability to deliver the highest level of personalized service.

In a remarkably short space of time since opening in 2019, Waldorf Astoria Maldives Ithaafushi has risen to become the ultimate host for guests seeking a one-of-a-kind vacation and cultural experience against the scenes of the South Malé Atoll’s natural beauty. In addition to winning Les Clefs d’Or, the resort has also earned remarkable accolades in the 2022 Travel + Leisure World’s Best Awards, securing the title of the No. 1 Best Resort Hotel in Asia and a listing as No. 3 Best Resort Hotel in the world. Furthermore, Forbes Travel Guide, the only global rating system for luxury hotels, restaurants and spas, has honored the resort with the Forbes Travel Guide Five-Star Award.

Adds Dalançon, “Les Clefs d’Or is a beautiful metaphor for unlocking unforgettable guest experiences. This accolade will add further momentum to our mission to reimagine modern-day luxury and craft experiences that uphold the Waldorf Astoria’s iconic heritage and reflect the fabric of the Maldives.” 

Awards

Mercure Maldives Kooddoo wins triple honours at World Luxury Awards 2025

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Mercure Maldives Kooddoo Resort has received three titles at the 2025 World Luxury Awards, named Luxury Adults Only Resort, Luxury Island Resort, and Luxury Cultural Resort in the Indian Ocean.

The awards highlight the brand’s focus on locally rooted hospitality, with stays shaped by place, service and community. The resort presents Maldivian culture through curated experiences, pairing contemporary comforts with island traditions.

Positioned as an adults-only retreat, Mercure Maldives Kooddoo integrates culinary influences and cultural programming to offer guests a stay informed by the rhythm of local life and delivered with consistent service standards.

“These awards are a true reflection of our team’s passion for creating experiences that feel both local and memorable. Every detail, from the design to the service, is guided by the authenticity that defines Mercure. We are grateful to our guests for being part of this journey,” said Riaan Drever, Cluster General Manager.

The World Luxury Awards recognise excellence in global hospitality, honouring properties that consistently deliver strong guest experiences and celebrate diversity across the travel sector.

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Awards

Hat-trick for Pullman Maldives Maamutaa at 2025 World Luxury Awards

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Pullman Maldives Maamutaa has received three honours at the 2025 World Luxury Awards, securing titles for Best Luxury All-Inclusive Hotel, Best Luxury Wellness Hotel, and Best Luxury Family Hotel in the Indian Ocean.

The awards underscore the resort’s approach to experience-led hospitality, combining design, wellbeing and guest engagement. The recognition also reflects Pullman’s commitment to innovation, inclusivity and sustainability, which sit at the centre of the brand’s strategy.

Since opening, Pullman Maldives Maamutaa has developed an all-inclusive offering that brings together adventure, wellness and a close connection to the natural environment. Its portfolio includes an underwater villa, wellness concepts and family-oriented experiences.

“We are honoured to receive this recognition at the 2025 World Luxury Awards. These awards celebrate the heart of what we do—creating inspiring moments for every guest, whether they come to reconnect, recharge, or simply play. This achievement belongs to our incredible team, whose passion and dedication make Pullman Maldives Maamutaa what it is today,” said Riaan Drever, Cluster General Manager.

The World Luxury Awards recognise excellence in global hospitality, highlighting hotels that consistently deliver strong guest experiences and demonstrate innovation in service and design.

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Awards

Manta Air named ‘Best Seaplane Company – Indian Ocean Islands’ at 2025 World Luxury Travel Awards

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Manta Air has been honoured with the title of Best Seaplane Company – Indian Ocean Islands at the 2025 World Luxury Travel Awards.

Now in its fifth year, the World Luxury Travel Awards recognise and celebrate excellence across the global travel and tourism industry, spotlighting organisations that deliver outstanding experiences and set new standards in service and innovation. Winners are selected through a combination of public voting and industry evaluation, reflecting both guest satisfaction and professional merit.

This accolade highlights Manta Air’s continued commitment to redefining domestic air travel in the Maldives through reliability, comfort, and service excellence. Since its launch in 2019, Manta Air has transformed the way travellers experience the Maldives’ scenic journeys between islands, offering both scheduled domestic flights and seaplane transfers that seamlessly connect resorts and atolls across the archipelago.

With a strong focus on passenger experience, Manta Air introduced Maldives’ first premium seaplane service, featuring pre-assigned seating, comfortable lounges, and a consistent flight schedule designed to enhance convenience for resort partners and guests alike. The airline’s growing fleet and operational reach have positioned it as one of the country’s leading aviation innovators.

Commenting on the award, Manta Air stated that the recognition reflects its ongoing efforts to raise the bar in aviation standards and customer satisfaction. The airline reaffirmed its commitment to maintaining world-class operations while continuing to elevate the Maldives’ reputation as a luxury travel destination.

The recognition from the World Luxury Travel Awards underscores Manta Air’s role not just as a carrier, but as an integral part of the Maldivian hospitality experience — one that begins the moment guests take flight.

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