Insiders
Hilton Maldives to Cater Booming Chinese Tourists
Maldives Promotion House – Hilton Maldives Iru Fushi is joining Hilton Huanying, a tailored experience for Chinese travelers. Hilton Huanying takes its name from the Chinese word for “welcome,” and extends authentic experiences with amenities, service standards and dedicated Hilton Team Member training.
Full implementation of this program in Iru Fushi is due to begin next month. This is being supported by five Chinese team members, working in different departments across the resort (Resort Hosts, who meet and take care of the guests; Service Coordinator who assists making arrangements for guests; a chef and a dive instructor) to ensure that Chinese guests are welcomed and feel at home wherever they are. Likewise, the resort offers three different Chinese TV channels, including one from Hong Kong which is in Cantonese.
“We are passionate about delivering exceptional guest experiences. The Chinese market is increasingly important in the Maldives and it’s our great pleasure to be able to offer our Chinese guests a genuine welcome to the resort” said Jean-Sebastien Kling, the General Manager of Hilton Maldives Iru Fushi.
The program is backed by the Hilton brand’s extensive field research and more than two decades of hospitality leadership in China. Chinese travelers will find familiar comforts in three key touch points of the on-property experience (arrival, guest room and Breakfast at Hilton). Hilton Huanying continues Hilton Hotels & Resorts’ efforts to be the leading hotel choice for all travelers of Chinese origin from around the world.
Huanying offers a consistent guest experience with three signature hospitality touch points designed to make stays more enjoyable and comfortable: The arrival experience, guest room amenities and Breakfast at Hilton offerings.
Arrival Experience
- Front desk Team Member fluent in Chinese
Guest Room Amenities
- Tea kettles
- Selection of Chinese tea available upon request
- Slippers
- Dedicated television channel broadcasting Chinese programming
- Welcome letter written in Chinese
Breakfast at Hilton Offerings
- Two varieties of congee with condiments; fried rice or fried noodles; dim sum selection; fried dough fritters (crullers); hard boiled eggs; fresh fruit; Chinese tea and soy milk.
- Chinese culinary utensils include chopsticks and chopsticks holder; Chinese spoons and soy sauce dish.
Hilton Maldives Iru Fushi is a luxury resort set in 52 acres of white beach and abundant tropical vegetation, this stunning hideaway is discreetly tucked within the unspoilt Noonu Atoll in the north of The Maldives. Reached by a 55-minute seaplane transfer from Male International Airport, the resort offers 221 villas and features four restaurants, three bars and a superb over-water wine cellar. The plethora of leisure facilities include the country’s largest spa sanctuary with 20 private spa pavilions, a dive centre, watersports, one of the best kids’ clubs in the Maldives, and two swimming pools: an adult-only one facing the ocean, and a jungle-feel pool for everyone. All villas, either over-water or on the beach, enjoy total privacy and feature a host of amenities such as a large sun deck with a day bed, Bose home theater system and an in-villa wine cabinet.
News
Avani+ Fares Maldives Resort appoints Thaaif Ahmed appointed as Director of Sales & Marketing
Avani+ Fares Maldives Resort, part of Minor Hotels, has announced the appointment of Thaaif Ahmed as the Director of Sales & Marketing, effective 1 May 2024.
Thaaif brings nearly two decades of experience in the hospitality industry, with a significant portfolio of roles within Minor Hotels. His career includes serving as the Director of Sales at NH Collection Maldives, where he played a pivotal role in driving revenue growth and fostering strategic partnerships.
Throughout his tenure, Thaaif has demonstrated exceptional leadership capabilities and a profound understanding of the industry landscape. His strategic prowess and collaborative approach have consistently delivered outstanding results, making him a respected figure within the organisation.
In his previous capacity as Cluster Director of Sales, overseeing Anantara Dhigu Resort Maldives, Anantara Veli Resort Maldives, and Naladhu Private Island, Thaaif contributed to the success and growth of the brand.
As he assumes the role of Director of Sales & Marketing at Avani+ Fares Maldives Resort, Thaaif is poised to leverage his wealth of experience and expertise to drive brand positioning, enhance revenue streams, and elevate the overall guest experience. His appointment underscores the resort’s commitment to excellence and innovation in the hospitality sector.
Please join Stuart De San Nicolas, Cluster General Manager of Anantara Kihavah, Avani+ Fares and NH Collection Havodda plus Riaan Drever, General Manager of Fares in congratulating Thaaif on his well-deserved promotion. We also express our gratitude to Paul Counihan, for his support during our pre-opening and opening stages. Paul will transition to focus on Anantara Kihavah, our sister property in Baa Atoll, while Thaaif assumes leadership at Avani+ Fares Maldives.
Set on the natural tropical island of Fares and surrounded by the UNESCO Biosphere Reserve’s deep blue hues, the resort offers an abundance of aquatic adventures as well as pristine sandy beaches for pure relaxation. With 176 stylish villas, pavilions, and studios, Avani+ Fares welcomes couples and honeymooners, as well as families and groups, with a focus on multi-room accommodation.
News
Seaside Finolhu Baa Atoll Maldives appoints Warren Moore as Executive Chef
Seaside Finolhu Baa Atoll Maldives has announced the appointment of Warren Moore as the resort’s new Executive Chef.
Chef Warren Moore hailing from South Africa, brings with him a wealth of experience and expertise, having earned his Culinary Degree at City and Guilds Culinary Institute. With over 25 years of distinguished service in the Restaurant and Hospitality Industry, Chef Warren is poised to elevate the culinary offerings at Seaside Finolhu to new heights.
In his previous role, Chef Warren served as Executive Chef at Jawakara Maldives, where he showcased his culinary prowess and leadership skills. Prior to that, he spent seven years honing his craft within various properties of the esteemed Crown and Champa Resorts Group. His culinary journey has taken him across continents, including stints in South Africa, Mozambique, London, and the United States.
As the Executive Chef at Seaside Finolhu, Chef Warren will oversee all culinary operations, ensuring the highest standards of hygiene and food quality are maintained. His responsibilities include supervising daily kitchen operations, managing food production, and leading kitchen staff with a focus on excellence and innovation.
“We are thrilled to welcome Chef Warren Moore to our team at Seaside Finolhu,” said Steven Phillips General Manager of Seaside Finolhu Baa Atoll Maldives. “His extensive experience and passion for culinary excellence will undoubtedly enhance the dining experience for our guests and further solidify our reputation as a gastronomic heaven in the Maldives.”
With Chef Warren Moore at the helm, Seaside Finolhu looks forward to delivering unforgettable culinary experiences that celebrate the rich flavours of the Maldives and beyond.
News
W Maldives promotes Ahmed Zahir and Ismail Saeed to key management positions
W Maldives has announced the well-deserved promotions of two of its dedicated team members, Ahmed Zahir and Ismail Saeed, effective April 15th, 2024.
Ahmed Zahir, known as Coacha, has been promoted from Welcome Manager to Rooms Division Manager. Coacha’s journey at W Maldives began in December 2010 as a Welcome Agent. Over the past 13 years, he has consistently demonstrated a commitment to excellence, holding various roles within the Welcome department.
Known for his dedication to providing exceptional guest experiences and his outstanding interpersonal skills, Coacha is a true asset to the W Maldives team. His experience extends beyond the resort, having served as a task force member at the St. Regis Red Sea and as a pre-opening trainer. He is also actively participating in the Marriott Kurimagu Program, a program designed to cultivate Maldivian leadership in the hospitality industry. With his extensive knowledge of Welcome operations, Coacha is perfectly suited for his new role as Rooms Division Manager.
Ismail Saeed, also known as Saito, has been promoted from Lounge Manager to Welcome Manager. Saito’s W Maldives story began in March 2010 as a Welcome Agent. He then transitioned to airport operations as a Lounge Ambassador in 2013. Throughout his tenure, Saito has displayed a strong commitment to personal growth, consistently developing his skillset. He has participated in a cross-exposure program at The Ritz-Carlton Maldives, Fari Islands, working in Housekeeping, and has also supported the resort’s Style operations in the past three months. This diverse experience across multiple departments makes Saito a perfect fit for his new role as Welcome Manager.
The appointments of Ahmed Zahir and Ismail Saeed underscore W Maldives’ commitment to nurturing talent and promoting from within. Both individuals bring a wealth of experience, dedication, and innovation to their respective roles, promising to further enhance the guest experience and uphold the resort’s reputation for excellence.
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