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Taj Hotels and Shangri-La Hotels form Industry-First Alliance

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Two iconic Asian hotel companies join forces to broaden their reach and scale across 200 hotels, 27 countries and 131 destinations

Two of Asia’s most iconic luxury hotel groups, Hong Kong-based Shangri-La Hotels and Resorts and Mumbai-based Taj Hotels Resorts and Palaces, announced today they have formed a ground-breaking strategic alliance to broaden their reach and offer more unique experiences to guests across Asia and the world.

The alliance will officially launch in March 2017 with the introduction of the “Warmer Welcomes” programme, which integrates Taj InnerCircle and Shangri-La’s Golden Circle guest loyalty programmes and will provide members reciprocal and seamless benefits at a scale never seen before under a hospitality alliance. Both Taj and Shangri-La are renowned worldwide for their exceptional service philosophy that is deeply rooted in, and inspired by, the cultures and traditions of the markets they operate in.

Recognition is Just the Beginning
The “Warmer Welcomes” programme will offer Shangri-La and Taj’s combined 6 million loyalty programme members the benefits most important to them:

  • Recognition: Members will be able to enjoy the perks of their elite status when they stay at any Shangri-La or Taj hotel with top-tier status matching.
  • Earn points across 200 hotels, 27 countries and 131 destinations:  Members of either program will now be able to earn award points in their preferred programme while staying with Taj or Shangri-La whether in Mumbai, New Delhi, Dubai, Hong Kong, Singapore, Paris, London, New York and other key destinations in the world.
  • Seamless redemptions: Members will be able to convert points to redeem awards between both programmes.

 Rakesh Sarna, MD and CEO Taj Hotels Resorts and Palaces said: “This is a strategic step in bringing greater synergies amongst two brands known for their legendary hospitality. Over time, our valued guests and loyalty members had shared their desire for a wider selection of world class hotels in key destinations. This alliance will help drive deeper engagement for our most valuable guests and members as they will now be recognized seamlessly at some of the world’s finest hotels across multiple geographies.”

“As hotel owner-operators who share similar values and service philosophies but have minimal overlap of properties, Taj and Shangri-La are in a unique position to establish a seamless alliance that goes beyond a marketing partnership or multi-hotel distribution platform,” said Shangri-La Acting President Madhu Rao. “Our alliance bridges two iconic Asian brands and opens up a world of new experiences for our loyal guests. We will be able to enhance brand awareness and increase market share by providing Golden Circle and Taj InnerCircle members more value and more reasons to stay with us.”

India and China are currently the fastest-growing major economies of the world. They have the fastest-growing outbound travel markets in terms of number of travellers and have witnessed double-digit year-on-year growth for the past few years.

As part of its “Loyalty Is” fifth anniversary celebration this year, Shangri-La’s Golden Circle has rolled out an array of new member benefits and partnerships, the most recent being Infinite Journeys with Singapore Airlines. In addition, Golden Circle has recently introduced programmes such as Event Planner Rewards and The Table by Golden Circle, Shangri-La’s first global dining loyalty programme.

Taj relaunched InnerCircle in 2015 with augmented features and enhancements, applicable globally across all hotels. The revamped programme has no blackout dates, an easy redemption process with myriad opportunities ranging from accommodation, restaurants and spas, and no expiry of points for active members. Most recently, Taj InnerCircle also redesigned its Epicure programme, renewed with offers that extend globally. It now gives its patrons an all-encompassing experience of Dine, Drink, Stay, Spa and Redeem.

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Fortifying Angsana Velavaru’s dedication to sustainability with Earth Day celebration

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Angsana Velavaru, an all-inclusive premium resort nestled in South Nilandhe Atoll and a leading advocate for environmental stewardship in the Maldives, celebrated Earth Day on 22 April with a series of impactful initiatives. With an emphasis on its dedication to sustainability, the resort hosted a range of activities aimed at raising awareness and promoting responsible practices. Earth Day is an annual event demonstrating support for environmental protection, coordinated globally by EARTHDAY.ORG, which began in 1970.

The celebration commenced with the launch of “SustainLinen: Apron Collection” at Kaani Restaurant’s interactive breakfast pancake station. The linens, once adorning the resort’s villas and providing guests with comfort, were repurposed instead of being discarded – symbolising a remarkable transformation.

In July 2023, the Green Sustainability Team, comprising dedicated associates from various resort departments and sharing a vision of a greener, more sustainable future, introduced the “SustainLinen Tote Bag with Purpose” to resort associates. This initiative aimed to offer an eco-friendly alternative to disposable plastic bags, thereby reducing plastic waste. Since September 2023, the team has extended this initiative to neighboring communities and in-house guests. To mark Earth Day, skilled tailors at the resort crafted 30 tote bags from discarded beach umbrellas for distribution to guests.

A tree planting session was held at 10:00 am led by the Angsana Velavaru’s Executive Assistant Manager – Food and Beverage Neil Firman with a total of 77 trees planted, followed by a reef cleanup from 11:00 am to 12:15 pm. During the cleanup, 14 participants removed 25 Pin Cushion Sea Stars, safeguarding the precious corals that adorn the underwater realm.

Meanwhile, kids engaged in bracelet making workshops at the Ranger’s Club from 11:00 am to 12:00 pm, using repurposed fishing nets to create trendy accessories. This hands-on activity not only fostered creativity but also highlighted the importance of recycling and reducing marine pollution. Furthermore, families joined in an island cleanup effort from 4:00 pm to 4:30 pm. Together, participants worked to ensure the island remained a sanctuary for both guests and natural ecosystem.

“We are thrilled to lead the Earth Day celebration with a renewed commitment to sustainability,” said Abdul Nasir Ibrahim, Executive Housekeeper, and Sustainability Champion at Angsana Velavaru. “Through initiatives such as repurposing fishing nets for trendy bracelets and engaging in eco-friendly activities, we aim to inspire positive change and foster a deeper connection to our environment.”

“At Angsana Velavaru, we invite guests, associates, and the local community to embrace sustainability and contribute to a more resilient and harmonious future,” added Muhamad Izuan, Marine Environment Officer. “We believe in the power of small ideas and collaborative efforts. There is always room for innovation and a deep sense of responsibility to nature and the community. Therefore, let us make every day Earth Day.”

Part of Banyan Group, a renowned international hospitality company committed to a greater purpose, Angsana Velavaru, an EarthCheck Gold-certified for eight years, presents a blissful tropical retreat. Boasting 79 secluded beachfront villas and a collection of 34 InOcean Villas, it offers a vibrant and immersive experience amidst the azure waters.

Angsana Velavaru walks the talk with a series of best practices that contribute to its sustainable journey:

  • Single-Use Plastic Bottles Elimination
  • Solar Panel Installation
  • Food Compost Machine Implementation
  • Rainwater Harvesting
  • Saltwater Chlorination Project
  • SustainLinen: The Story of Tote Bag with a Purpose
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Dusit Thani Maldives celebrates Earth Day with range of sustainable initiatives

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Dusit Thani Maldives has celebrated Earth Day with a series of initiatives aimed at promoting sustainability and environmental conservation. As a responsible luxury resort, Dusit Thani Maldives is committed to reducing its carbon footprint and preserving the natural beauty of the Maldives for future generations.

In honor of Earth Day, Dusit Thani Maldives has implemented several eco-friendly practices, including:

  • Beach Clean-Up: Team members and guests joined forces to clean up the beach, removing plastic waste and other debris to protect marine life and preserve the beauty of the island.
  • Tree Planting: A tree-planting ceremony was held to contribute to the resort’s efforts to create a greener environment and offset carbon emissions.
  • Sustainable Dining: The resort’s restaurants showcased a special menu featuring locally sourced, sustainable ingredients, highlighting the importance of responsible dining practices.
  • Conservation Awareness: Educational sessions and activities were organized to raise awareness about environmental conservation and the importance of protecting the planet.

These initiatives are part of Dusit Thani Maldives’ ongoing commitment to sustainability and eco-conscious practices. By taking proactive steps to reduce waste, conserve energy, and protect the environment, Dusit Thani Maldives is setting an example for the hospitality industry and demonstrating its dedication to responsible tourism.

Dusit Thani Maldives, a luxury resort nestled within the stunning landscapes of the Maldives, has announced that it has been awarded the prestigious Google Eco-Certification in recognition of its exceptional commitment to sustainable tourism practices and environmental conservation.

Dusit Thani Maldives has implemented a range of initiatives to reduce its environmental impact and contribute to the well-being of the local ecosystem, including:

  • Energy Efficiency: The resort has invested in energy-efficient systems and technologies, such as solar panels and LED lighting, to significantly lower its energy consumption.
  • Water Conservation: Dusit Thani Maldives employs advanced water management strategies to minimize water consumption, including desalination processes and water-saving fixtures.
  • Marine Conservation: The resort actively participates in marine conservation efforts, including coral propagation programs and regular reef clean-ups, to protect and restore the fragile marine ecosystem of the Maldives.
  • Community Engagement: Dusit Thani Maldives collaborates with local communities on education and sustainability projects, fostering a sense of responsibility towards nature and supporting the livelihoods of nearby residents.
  • Waste Management: The resort emphasises waste reduction, recycling, and responsible waste disposal practices to prevent pollution of the land and oceans.

In 2022, Dusit Hotels and Resorts became the first hotel chain in Thailand to source 100% organic jasmine rice at all its properties throughout the kingdom. By directly purchasing from small-scale farms in northeastern Thailand, Dusit not only provides nutritional benefits to its guests, customers, and employees, but also generates sustainable income for the communities it supports. The company also began procuring cage-free eggs for six of its hotels, with plans to implement similar projects as it further enhances its supply chain management this year.

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3 world-class resorts at CROSSROADS Maldives get nominations in Condé Nast Traveller 2024 Readers’ Choice Awards

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The renowned travel magazine Condé Nast Traveller has unveiled the nominees for the much anticipated 2024 Readers’ Choice Awards. Recognized globally as the longest-running and most respected accolade within the travel industry, this annual recognition spotlights the “best of the best” performers in various categories.

The recognition comes through the nominations of its three resorts, each has been commended for its unparalleled guest experiences within the vibrant Travel and Hospitality industry. The entire CROSSROADS Maldives family takes great pride in this acknowledgement and extends heartfelt gratitude for the opportunity to compete among the industry’s finest resorts.

Condé Nast Traveller readers and travel enthusiasts are invited to cast their votes, with winners determined solely by public endorsement. To cast your vote, simply visit Condé Nast Traveller, navigate to the “Resorts” category, search for the nominated resorts listed below and complete the survey. Voting remains open until the conclusion of June 2024.

  • Hard Rock Hotel Maldives
  • SAii Lagoon Maldives, Curio Collection by Hilton
  • SO/ Maldives

CROSSROADS Maldives encourages its trade partners and travel enthusiasts to participate in the voting process, not only to show their support for their preferred resorts but also to kindle their wanderlust and inspire others to set off on their own adventure in the stunning Maldives.

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